For cancellation of order, please contact our Customer Support team at 079 - 6777 2303 and let us know the reason for it. Our Subject Matter Experts will review the reason for your cancellation request and try to resolve the objective if possible. If you still do not wish to continue with your order, we’ll cancel it without any further delay. Once the order is cancelled, a confirmation email will be sent to your registered email ID.
Once we receive a cancellation request, we shall act on it immediately. You will be notified of the same via SMS and email.
In case your order is on the way to get delivered, we may take your cancellation request; however, we shall be able to process refund once we receive the cancelled items back.
However, if you opt to have the money transferred back to the source of transaction, while we process the refund immediately and notify your bank, it usually takes up to 7-10 business days for your bank to process the refund and the same to reflect in your account. Please get in touch with the banks directly in case of any delays post confirmation of cancellation/refund by us.
Your order can be cancelled due to any of the below reasons:
Technical issues related to pricing information.
Non-availability of the product(s).
You shall receive an automated e-mail once the order is cancelled. You can also check the Cancellation status by visiting "My order" segment under "My account" section. Usually, it takes upto 2-3 hours to process cancellation.